| Strategy implementation: What is the failure rate? CJF Cândido, SP Santos Journal of Management & Organization 21 (2), 237-262, 2015 | 349 | 2015 |
| Adding value to performance measurement by using system dynamics and multicriteria analysis SP Santos, V Belton, S Howick International Journal of Operations & Production Management 22 (11), 1246-1272, 2002 | 304 | 2002 |
| Integrating the Data Envelopment Analysis and the Balanced Scorecard approaches for enhanced performance assessment CAF Amado, SP Santos, PM Marques Omega 40 (3), 390-403, 2012 | 241 | 2012 |
| Challenges for performance assessment and improvement in primary health care: the case of the Portuguese health centres CAEF Amado, SP Dos Santos Health policy 91 (1), 43-56, 2009 | 141 | 2009 |
| A critique of the Active Ageing Index JM De São José, V Timonen, CAF Amado, SP Santos Journal of aging studies 40, 49-56, 2017 | 128 | 2017 |
| System dynamics in tourism planning and development P Sedarati, S Santos, P Pintassilgo Tourism Planning & Development 16 (3), 256-280, 2019 | 111 | 2019 |
| Implementation obstacles and strategy implementation failure CJF Cândido, SP Santos Baltic Journal of Management 14 (1), 39-57, 2018 | 111 | 2018 |
| Adding value to bank branch performance evaluation using cognitive maps and MCDA: a case study FAF Ferreira, SP Santos, PMM Rodrigues Journal of the Operational Research Society 62 (7), 1320-1333, 2011 | 108 | 2011 |
| A multiple criteria framework to evaluate bank branch potential attractiveness FAF Ferreira, RW Spahr, SP Santos, PMM Rodrigues International Journal of Strategic Property Management 16 (3), 254-276, 2012 | 95 | 2012 |
| Is TQM more difficult to implement than other transformational strategies? CJF Cândido, SP Santos Total Quality Management & Business Excellence 22 (11), 1139-1164, 2011 | 94 | 2011 |
| A multiple criteria information system for pedagogical evaluation and professional development of teachers MNM Filipe, FAF Ferreira, SP Santos Journal of the Operational Research Society 66, 1769-1782, 2015 | 81 | 2015 |
| Enhanced performance measurement using OR: a case study SP Santos, V Belton, S Howick Journal of the Operational Research Society 59, 762-775, 2008 | 71 | 2008 |
| On the need for reform of the Portuguese judicial system–Does Data Envelopment Analysis assessment support it? SP Santos, CAF Amado Omega 47, 1-16, 2014 | 59 | 2014 |
| An AHP-based approach to credit risk evaluation of mortgage loans FAF Ferreira, SP Santos, VMC Dias International Journal of Strategic Property Management 18 (1), 38-55, 2014 | 57 | 2014 |
| Formative evaluation of electricity distribution utilities using data envelopment analysis SP Santos, CAF Amado, JR Rosado Journal of the operational Research Society 62, 1298-1319, 2011 | 57 | 2011 |
| Evaluating retail banking service quality and convenience with MCDA techniques: a case study at the bank branch level FAF Ferreira, SP Santos, PMM Rodrigues, RW Spahr Journal of Business Economics and Management 15 (1), 1-21, 2014 | 55 | 2014 |
| From traditional operational research to multiple criteria decision analysis: Basic ideas on an evolving field FAF Ferreira, SP Santos, PMM Rodrigues Problems and Perspectives in Management, 114-121, 2011 | 55 | 2011 |
| Measuring active ageing: a data envelopment analysis approach CAF Amado, JMS São José, SP Santos European Journal of Operational Research 255 (1), 207-223, 2016 | 53 | 2016 |
| Assessing credit risk of mortgage lending using MACBETH: a methodological framework F AF Ferreira, S P. Santos, C SE Marques, J Ferreira Management Decision 52 (2), 182-206, 2014 | 49 | 2014 |
| Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution CAF Amado, SP Santos, JFC Sequeira European Journal of Operational Research 228 (1), 226-235, 2013 | 47 | 2013 |
