Vanessa Michelini
Vanessa Michelini
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Communications involving devices having different communication modes
C Agapi, VV Michelini, WJ Sadowski
US Patent 7,792,253, 2010
602010
Enhancing next‐generation sequencing‐guided cancer care through cognitive computing
NM Patel, VV Michelini, JM Snell, S Balu, AP Hoyle, JS Parker, ...
The oncologist 23 (2), 179, 2018
442018
Method, system and program product for reporting a call level view of a customer interaction with a contact center
RE Coon, JM Donnelly, MS Matthews, VV Michelini
US Patent 7,818,195, 2010
422010
Exercise-integrated workstation
AE Martinez, VV Michelini
US Patent 8,965,541, 2015
362015
Numeric weighting of error recovery prompts for transfer to a human agent from an automated speech response system
VV Michelini, MD Polkosky
US Patent 8,073,699, 2011
362011
Disambiguation method and system for a voice activated directory assistance system
BL Davis, R Ghasemi, SM Hill, T Kong, J r Lauria, VV Michelini
US Patent 7,013,280, 2006
352006
Automated local weather reports for display on cellular phones
C Agapi, V Michelini, W Sadowski
US Patent App. 10/744,254, 2005
342005
Method for processing initially recognized speech in a speech recognition session
KA Kemble, JR Lewis, VV Michelini, M Zabolotskaya
US Patent 7,072,837, 2006
332006
Comparing sequencing assays and human-machine analyses in actionable genomics for glioblastoma
KO Wrzeszczynski, MO Frank, T Koyama, K Rhrissorrakrai, N Robine, ...
Neurology Genetics 3 (4), 2017
302017
Directory assistance system
BL Davis, R Ghasemi, T Kong, JR Lauria, VV Michelini
US Patent 6,731,737, 2004
272004
IVR customer address acquisition method
VL Colson, BL Davis, BD Mandalia, VV Michelini
US Patent 7,046,777, 2006
242006
Adjusting music length to expected waiting time while caller is on hold
C Agapi, TE Creamer, JR Lewis, VV Michelini, WJ Sadowski, CJ Strohofer
US Patent 7,450,711, 2008
222008
Billing formatter for telephone systems utilizing intelligent peripherals in advanced intelligent network
P Jaiswal, S Gandhi, VV Michelini
US Patent 6,002,754, 1999
211999
Automatic selection of a disambiguation data field for a speech interface
KA Kemble, JR Lewis, VV Michelini, M Zabolotskaya
US Patent 7,769,592, 2010
202010
Method, system and program product for hosting an on-demand customer interaction center utility infrastructure
RE Coon, JM Donnelly, MS Matthews, VV Michelini
US Patent App. 11/482,254, 2008
192008
Method and arrangement of user-modified variables in a presentation list
C Agapi, F Gomez, J Lewis, V Michelini
US Patent App. 10/664,293, 2005
162005
System and methods for conducting an interactive dialog via a speech-based user interface
BL Davis, VV Michelini, MD Polkosky
US Patent 7,461,000, 2008
132008
Method and arrangement for managing grammar options in a graphical callflow builder
C Agapi, F Gomez, J Lewis, V Michelini
US Patent App. 10/726,102, 2005
132005
Data sharing software program utilizing a drag-and-drop operation and spring-loaded portal
AE Martinez, VV Michelini
US Patent 8,775,947, 2014
122014
Text grouping for disambiguation in a speech application
C Agapi, V Michelini, B Metz
US Patent App. 11/022,466, 2006
122006
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