Vanessa Michelini
Vanessa Michelini
Afiliação desconhecida
E-mail confirmado em us.ibm.com
TítuloCitado porAno
Communications involving devices having different communication modes
C Agapi, VV Michelini, WJ Sadowski
US Patent 7,792,253, 2010
582010
Method, system and program product for reporting a call level view of a customer interaction with a contact center
RE Coon, JM Donnelly, MS Matthews, VV Michelini
US Patent 7,818,195, 2010
382010
Enhancing next‐generation sequencing‐guided cancer care through cognitive computing
NM Patel, VV Michelini, JM Snell, S Balu, AP Hoyle, JS Parker, ...
The oncologist 23 (2), 179, 2018
342018
Numeric weighting of error recovery prompts for transfer to a human agent from an automated speech response system
VV Michelini, MD Polkosky
US Patent 8,073,699, 2011
342011
Disambiguation method and system for a voice activated directory assistance system
BL Davis, R Ghasemi, SM Hill, T Kong, J r Lauria, VV Michelini
US Patent 7,013,280, 2006
342006
Automated local weather reports for display on cellular phones
C Agapi, V Michelini, W Sadowski
US Patent App. 10/744,254, 2005
332005
Method for processing initially recognized speech in a speech recognition session
KA Kemble, JR Lewis, VV Michelini, M Zabolotskaya
US Patent 7,072,837, 2006
322006
Exercise-integrated workstation
AE Martinez, VV Michelini
US Patent 8,965,541, 2015
302015
Directory assistance system
BL Davis, R Ghasemi, T Kong, JR Lauria, VV Michelini
US Patent 6,731,737, 2004
272004
Comparing sequencing assays and human-machine analyses in actionable genomics for glioblastoma
KO Wrzeszczynski, MO Frank, T Koyama, K Rhrissorrakrai, N Robine, ...
Neurology Genetics 3 (4), e164, 2017
262017
IVR customer address acquisition method
VL Colson, BL Davis, BD Mandalia, VV Michelini
US Patent 7,046,777, 2006
242006
Adjusting music length to expected waiting time while caller is on hold
C Agapi, TE Creamer, JR Lewis, VV Michelini, WJ Sadowski, CJ Strohofer
US Patent 7,450,711, 2008
212008
Billing formatter for telephone systems utilizing intelligent peripherals in advanced intelligent network
P Jaiswal, S Gandhi, VV Michelini
US Patent 6,002,754, 1999
211999
Automatic selection of a disambiguation data field for a speech interface
KA Kemble, JR Lewis, VV Michelini, M Zabolotskaya
US Patent 7,769,592, 2010
202010
Method, system and program product for hosting an on-demand customer interaction center utility infrastructure
RE Coon, JM Donnelly, MS Matthews, VV Michelini
US Patent App. 11/482,254, 2008
172008
Method and arrangement of user-modified variables in a presentation list
C Agapi, F Gomez, J Lewis, V Michelini
US Patent App. 10/664,293, 2005
162005
Method of communicating with a plurality of sets of users
RL Ekl, R Rotstein
US Patent 6,816,502, 2004
13*2004
Text grouping for disambiguation in a speech application
C Agapi, V Michelini, B Metz
US Patent App. 11/022,466, 2006
122006
Method and arrangement for managing grammar options in a graphical callflow builder
C Agapi, F Gomez, J Lewis, V Michelini
US Patent App. 10/726,102, 2005
122005
Data sharing software program utilizing a drag-and-drop operation and spring-loaded portal
AE Martinez, VV Michelini
US Patent 8,775,947, 2014
112014
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