| Workplace ostracism and proactive customer service performance: A conservation of resources perspective H Zhu, Y Lyu, X Deng, Y Ye International Journal of Hospitality Management 64, 62-72, 2017 | 159 | 2017 |
| Servant leadership and proactive customer service performance Y Ye, Y Lyu, Y He International Journal of Contemporary Hospitality Management 31 (3), 1330-1347, 2019 | 122 | 2019 |
| Negative workplace gossip and service outcomes: An explanation from social identity theory Y Ye, H Zhu, X Deng, Z Mu International Journal of Hospitality Management 82, 159-168, 2019 | 95 | 2019 |
| Workplace sexual harassment, workplace deviance, and family undermining H Zhu, Y Lyu, Y Ye International Journal of Contemporary Hospitality Management 31 (2), 594-614, 2019 | 83 | 2019 |
| Fuel the service fire: the effect of leader humor on frontline hospitality employees’ service performance and proactive customer service performance LZ Wu, Y Ye, XM Cheng, HK Kwan, Y Lyu International Journal of Contemporary Hospitality Management 32 (5), 1755-1773, 2020 | 50 | 2020 |
| The impact of exploitative leadership on frontline hospitality employees’ service performance: A social exchange perspective LZ Wu, Z Sun, Y Ye, HK Kwan, M Yang International Journal of Hospitality Management 96, 102954, 2021 | 48 | 2021 |
| The impact of exploitative leadership on hospitality employees’ proactive customer service performance: A self-determination perspective Z Sun, LZ Wu, Y Ye, HK Kwan International Journal of Contemporary Hospitality Management 35 (1), 46-63, 2023 | 38 | 2023 |
| Family ostracism and proactive customer service performance: An explanation from conservation of resources theory Y Ye, H Zhu, Y Chen, HK Kwan, Y Lyu Asia Pacific Journal of Management 38, 645-667, 2021 | 36 | 2021 |
| The impact of customer incivility on employees’ family undermining: A conservation of resources perspective H Zhu, Y Lyu, Y Ye Asia Pacific Journal of Management 38 (3), 1061-1083, 2021 | 33 | 2021 |
| The antecedents and consequences of being envied by coworkers: An investigation from the victim perspective Y Ye, Y Lyu, HK Kwan, X Chen, XM Cheng International Journal of Hospitality Management 94, 102751, 2021 | 28 | 2021 |
| Rebellion under exploitation: How and when exploitative leadership evokes employees’ workplace deviance Y Lyu, LZ Wu, Y Ye, HK Kwan, Y Chen Journal of Business Ethics 185 (3), 483-498, 2023 | 18 | 2023 |
| From shared leadership to proactive customer service performance: a multilevel investigation L Ji, Y Ye, X Deng International Journal of Contemporary Hospitality Management 34 (11), 3944-3961, 2022 | 15 | 2022 |
| Exploitative leadership and service sabotage Y Ye, Y Lyu, LZ Wu, HK Kwan Annals of Tourism Research 95, 103444, 2022 | 15 | 2022 |
| Linking organizational exploitation to extra-role behaviors: a conservation of resources perspective XM Cheng, Y Lyu, Y Ye International Journal of Contemporary Hospitality Management 35 (3), 1109-1124, 2023 | 12 | 2023 |
| Spillover effects of workplace ostracism on employee family life: The role of need for affiliation and work-home segmentation preference XC Deng, S He, P Lyu, X Zhou, YJ Ye, HL Meng, Y KONG Acta Psychologica Sinica 53 (10), 1146, 2021 | 10 | 2021 |
| Why do they slack off in teamwork? Understanding frontline hospitality employees’ social loafing when faced with exploitative leadership Y Ye, M Chen, LZ Wu, HK Kwan International Journal of Hospitality Management 109, 103420, 2023 | 9 | 2023 |
| How CEO responsible leadership shapes corporate social responsibility and organization performance: the roles of organizational climates and CEO founder status Z Wang, Y Ye, X Liu International Journal of Contemporary Hospitality Management, 2023 | 8 | 2023 |
| The influence of perceived organizational exploitation on frontline hospitality employees’ workplace deviance: an organizational justice perspective X Huang, Y Ye, Z Wang, X Liu, Y Lyu International Journal of Contemporary Hospitality Management 35 (12), 4137-4157, 2023 | 4 | 2023 |
| Killing the service fire: leader aggressive humour undermines hospitality employees’ proactive customer service performance Z Sun, Y He, XX Liu, Y Ye International Journal of Contemporary Hospitality Management 35 (3), 933-950, 2023 | 4 | 2023 |
| The impact of customer sexual harassment on customer-oriented OCB: a social exchange perspective H Zhu, Y Ye, M Zhou, Y Li International Journal of Contemporary Hospitality Management 35 (12), 4555-4573, 2023 | 3 | 2023 |
