| Understanding the impact of online reviews on hotel performance: an empirical analysis P Phillips, S Barnes, K Zigan, R Schegg Journal of Travel Research 56 (2), 235-249, 2017 | 361 | 2017 |
| Performance measurement systems in tourism, hospitality, and leisure small medium-sized enterprises: a balanced scorecard perspective P Phillips, P Louvieris Journal of Travel Research 44 (2), 201-211, 2005 | 282 | 2005 |
| Performance comparisons of hotels in China R Pine, P Phillips International Journal of Hospitality Management 24 (1), 57-73, 2005 | 278 | 2005 |
| The interactive effects of online reviews on the determinants of Swiss hotel performance: A neural network analysis P Phillips, K Zigan, MMS Silva, R Schegg Tourism Management 50, 130-141, 2015 | 263 | 2015 |
| Measuring hotel performance: Using a balanced scorecard perspectives’ approach R Sainaghi, P Phillips, V Corti International Journal of Hospitality Management 34, 150-159, 2013 | 243 | 2013 |
| Performance measurement in tourism firms: A content analytical meta-approach R Sainaghi, P Phillips, E Zavarrone Tourism Management 59, 36-56, 2017 | 224 | 2017 |
| Performance implications of capital structure: evidence from quoted UK organisations with hotel interests PA Phillips, MA Sipahioglu The Service Industries Journal 24 (5), 31-51, 2004 | 213 | 2004 |
| Performance measurement systems and hotels: a new conceptual framework PA Phillips International Journal of Hospitality Management 18 (2), 171-182, 1999 | 204 | 1999 |
| Critical review of strategic planning research in hospitality and tourism P Phillips, L Moutinho Annals of Tourism Research 48, 96-120, 2014 | 199 | 2014 |
| Strategic planning and business performance in the quoted UK hotel sector: results of an exploratory study PA Phillips International Journal of Hospitality Management 15 (4), 347-362, 1996 | 190 | 1996 |
| Hotel performance and competitive advantage: a contingency approach PA Phillips International Journal of Contemporary Hospitality Management 11 (7), 359-365, 1999 | 184 | 1999 |
| The strategic planning index: A tool for measuring strategic planning effectiveness PA Phillips, L Moutinho Journal of travel research 38 (4), 369-379, 2000 | 133 | 2000 |
| E-business's impact on organizational flexibility PA Phillips, C Wright Journal of Business Research 62 (11), 1071-1080, 2009 | 118 | 2009 |
| Quality performance in a global supply chain: finding out the weak link E Soltani, A Azadegan, YY Liao, P Phillips International Journal of Production Research 49 (1), 269-293, 2011 | 94 | 2011 |
| The balanced scorecard and strategic control: a hotel case study analysis PA Phillips The Service Industries Journal 27 (6), 731-746, 2007 | 94 | 2007 |
| The impact of strategic planning on the competitiveness, performance and effectiveness of bank branches: a neural network analysis L Moutinho, PA Phillips International Journal of Bank Marketing 20 (3), 102-110, 2002 | 93 | 2002 |
| Measuring strategic planning effectiveness in hotels PA Phillips, L Moutinho International Journal of Contemporary Hospitality Management 11 (7), 349-358, 1999 | 92 | 1999 |
| Benchmarking to improve the strategic planning process in the hotel sector P Phillips, K Appiah-Adu Service Industries Journal 18 (1), 1-17, 1998 | 80 | 1998 |
| Strategic planning systems in hospitality and tourism. PA Phillips, L Moutinho | 69 | 1998 |
| The Kohonen self‐organizing map: an application to the study of strategic groups in the UK hotel industry B Curry, F Davies, P Phillips, M Evans, L Moutinho Expert systems 18 (1), 19-31, 2001 | 58 | 2001 |
