Shankar Ganesan
Cited by
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Determinants of long-term orientation in buyer-seller relationships
S Ganesan
Journal of marketing 58 (2), 1-19, 1994
Control mechanisms and the relationship life cycle: Implications for safeguarding specific investments and developing commitment
SD Jap, S Ganesan
Journal of marketing research 37 (2), 227-245, 2000
Cross-sectional versus longitudinal survey research: Concepts, findings, and guidelines
A Rindfleisch, AJ Malter, S Ganesan, C Moorman
Journal of marketing research 45 (3), 261-279, 2008
Service failure and recovery: The impact of relationship factors on customer satisfaction
RL Hess Jr, S Ganesan, NM Klein
Journal of the academy of marketing science 31 (2), 127-145, 2003
Dimensions and levels of trust: implications for commitment to a relationship
S Ganesan, R Hess
Marketing letters 8 (4), 439-448, 1997
Does a firm's product-recall strategy affect its financial value? An examination of strategic alternatives during product-harm crises
Y Chen, S Ganesan, Y Liu
Journal of Marketing 73 (6), 214-226, 2009
Negotiation strategies and the nature of channel relationships
S Ganesan
Journal of marketing research 30 (2), 183-203, 1993
Supply chain management and retailer performance: emerging trends, issues, and implications for research and practice
S Ganesan, M George, S Jap, RW Palmatier, B Weitz
Journal of retailing 85 (1), 84-94, 2009
An integrated model of feedback-seeking behavior: disposition, context, and cognition.
D VandeWalle, S Ganesan, GN Challagalla, SP Brown
Journal of Applied Psychology 85 (6), 996, 2000
Does distance still matter? Geographic proximity and new product development
S Ganesan, AJ Malter, A Rindfleisch
Journal of Marketing 69 (4), 44-60, 2005
The decline and dispersion of marketing competence
FE Webster Jr, AJ Malter, S Ganesan
MIT Sloan Management Review 46 (4), 35, 2005
The relationship between justice and attitudes: An examination of justice effects on event and system-related attitudes
M Ambrose, RL Hess, S Ganesan
Organizational Behavior and Human Decision Processes 103 (1), 21-36, 2007
Self-efficacy as a moderator of information-seeking effectiveness.
SP Brown, S Ganesan, G Challagalla
Journal of applied psychology 86 (5), 1043, 2001
The impact of staffing policies on retail buyer job attitudes and behaviors
S Ganesan, BA Weitz
Journal of retailing 72 (1), 31-56, 1996
Buffering and amplifying effects of relationship commitment in business-to-business relationships
S Ganesan, SP Brown, BJ Mariadoss, H Ho
Journal of marketing research 47 (2), 361-373, 2010
CRM in data-rich multichannel retailing environments: a review and future research directions
PC Verhoef, R Venkatesan, L McAlister, EC Malthouse, M Krafft, ...
Journal of interactive marketing 24 (2), 121-137, 2010
Interactional service failures in a pseudorelationship: The role of organizational attributions
RL Hess Jr, S Ganesan, NM Klein
Journal of Retailing 83 (1), 79-95, 2007
Does knowledge base compatibility help or hurt knowledge sharing between suppliers in coopetition? The role of customer participation
H Ho, S Ganesan
Journal of Marketing 77 (6), 91-107, 2013
The evolution of marketing channels: Trends and research directions
GF Watson IV, S Worm, RW Palmatier, S Ganesan
Journal of Retailing 91 (4), 546-568, 2015
Managing customer and organizational complexity in sales organizations
C Schmitz, S Ganesan
Journal of Marketing 78 (6), 59-77, 2014
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