| Digital transformation: a literature review and guidelines for future research J Reis, M Amorim, N Melão, P Matos Trends and Advances in Information Systems and Technologies: Volume 1 6, 411-421, 2018 | 1261 | 2018 |
| Digitalization: A literature review and research agenda J Reis, M Amorim, N Melão, Y Cohen, M Rodrigues Proceedings on 25th International Joint Conference on Industrial Engineering …, 2020 | 269 | 2020 |
| A framework of actions for strong sustainability GC De Oliveira Neto, LFR Pinto, MPC Amorim, BF Giannetti, ... Journal of cleaner production 196, 1629-1643, 2018 | 184 | 2018 |
| Service robots in the hospitality industry: An exploratory literature review A Rosete, B Soares, J Salvadorinho, J Reis, M Amorim Exploring Service Science: 10th International Conference, IESS 2020, Porto …, 2020 | 94 | 2020 |
| The role of Industry 4.0 and BPMN in the arise of condition-based and predictive maintenance: A case study in the automotive industry J Fernandes, J Reis, N Melão, L Teixeira, M Amorim Applied Sciences 11 (8), 3438, 2021 | 75 | 2021 |
| Economic, environmental and social benefits of adoption of pyrolysis process of tires: A feasible and ecofriendly mode to reduce the impacts of scrap tires in Brazil GC Oliveira Neto, LEC Chaves, LFR Pinto, JCC Santana, MPC Amorim, ... Sustainability 11 (7), 2076, 2019 | 70 | 2019 |
| Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry J Reis, M Amorim, N Melão International Journal of Production Economics 215, 24-33, 2019 | 64 | 2019 |
| Reuse of water and materials as a cleaner production practice in the textile industry contributing to blue economy GC de Oliveira Neto, PC da Silva, HNP Tucci, M Amorim Journal of Cleaner Production 305, 127075, 2021 | 62 | 2021 |
| Quality Management and Excellence in the third sector: examining European Quality in Social Services (EQUASS) in non-profit social services NF Melão, S Maria Guia, M Amorim Total Quality Management & Business Excellence 28 (7-8), 840-857, 2017 | 60 | 2017 |
| An investigation of service quality assessments across retail formats M Amorim, F Bashashi Saghezchi International Journal of Quality and Service Sciences 6 (2/3), 221-236, 2014 | 59 | 2014 |
| An analysis of knowledge areas in industrial engineering and management curriculum RM Lima, D Mesquita, M Amorim, G Jonker, MA Flores International Journal of Industrial Engineering and Management 3 (2), 75, 2012 | 59 | 2012 |
| Circular economy and internet of things: Mapping science of case studies in manufacturing industry A Cavalieri, J Reis, M Amorim Sustainability 13 (6), 3299, 2021 | 57 | 2021 |
| Customer use of virtual channels in multichannel services: does type of activity matter? R Sousa, M Amorim, E Rabinovich, AC Sodero Decision Sciences 46 (3), 623-657, 2015 | 48 | 2015 |
| Digital proficiency: Sorting real gaps from myths among higher education students M Lucas, P Bem‐haja, S Santos, H Figueiredo, M Ferreira Dias, ... British journal of educational technology 53 (6), 1885-1914, 2022 | 44 | 2022 |
| Stakeholders’ influences on the adoption of cleaner production practices: A survey of the textile industry GC de Oliveira Neto, HNP Tucci, JMF Correia, PC da Silva, D da Silva, ... Sustainable Production and Consumption 26, 126-145, 2021 | 37 | 2021 |
| Overcoming barriers for adopting cleaner production: A case study in Brazilian small metal-mechanic companies R Leite, M Amorim, M Rodrigues, G Oliveira Neto Sustainability 11 (17), 4808, 2019 | 36 | 2019 |
| Artificial intelligence in service delivery systems: A systematic literature review J Reis, M Amorim, Y Cohen, M Rodrigues Trends and Innovations in Information Systems and Technologies: Volume 1 8 …, 2020 | 35 | 2020 |
| Managing customer participation and customer interactions in service delivery: the case of museums and educational services M Amorim, MJ Rosa, S Santos Organizacija 47 (3), 166-175, 2014 | 34 | 2014 |
| A field study on the impacts of implementing concepts and elements of industry 4.0 in the biopharmaceutical sector F Silva, D Resende, M Amorim, M Borges Journal of Open Innovation: Technology, Market, and Complexity 6 (4), 175, 2020 | 32 | 2020 |
| Customer experience research: intellectual structure and future research opportunities JHO Silva, GHS Mendes, PA Cauchick Miguel, M Amorim, JG Teixeira Journal of Service Theory and Practice 31 (6), 893-931, 2021 | 31 | 2021 |
João ReisResearcher specializing in Industrial Engineering and Political-Military AffairsVerified email at ulusofona.pt
