Jonathan Whitaker
Jonathan Whitaker
Joseph A. Jennings Chair in Business, University of Richmond
Verified email at - Homepage
Cited by
Cited by
Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation
S Mithas, J Whitaker
Information Systems Research 18 (3), 237-259, 2007
A Field Study of RFID Deployment and Return Expectations
J Whitaker, S Mithas, MS Krishnan
Production and Operations Management 16 (5), 599-612, 2007
Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance
I Bardhan, J Whitaker, S Mithas
Journal of Management Information Systems 23 (2), 13-40, 2006
Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing
J Whitaker, S Mithas, MS Krishnan
Journal of Management Information Systems 27 (3), 11-42, 2010
MOOCs and the Online Delivery of Business Education: What's New? What's Not? What Now?
J Whitaker, JR New, RD Ireland
Academy of Management Learning & Education 15 (2), 345-365, 2016
How Does Customer Service Offshoring Impact Customer Satisfaction?
J Whitaker, MS Krishnan, C Fornell, F Morgeson
Journal of Computer Information Systems 60 (6), 569-582, 2020
Chronic Disease Management: How IT and Analytics Create Healthcare Value Through the Temporal Displacement of Care
S Thompson, J Whitaker, R Kohli, C Jones
Management Information Systems Quarterly 44 (1), 227-256, 2020
Information Technology, Revenues, and Profits: Exploring the Role of Foreign and Domestic Operations
S Mithas, J Whitaker, A Tafti
Information Systems Research 28 (2), 430-444, 2017
Digital Transformation of Global Business Processes: The Role of Dual Embeddedness
P Ekman, P Thilenius, S Thompson, J Whitaker
Business Process Management Journal 26 (2), 570-592, 2019
Industry-Specific Human Capital and Wages: Evidence from the Business Process Outsourcing Industry
K Kim, S Mithas, J Whitaker, PK Roy
Information Systems Research 25 (3), 618-638, 2014
A Model to Support IT Infrastructure Planning and the Allocation of IT Governance Authority
S Thompson, P Ekman, D Selby, J Whitaker
Decision Support Systems 59, 108-118, 2014
Beauty Is in the Eye of the Beholder: Toward a Contextual Understanding of Compensation of Information Technology Professionals Within and Across Geographies
J Whitaker, S Mithas, CW Liu
Information Systems Research 30 (3), 892-911, 2019
How Client Capabilities, Vendor Configuration, and Location Impact BPO Outcomes
J Whitaker, S Kumar, MS Krishnan
Journal of Computer Information Systems 58 (2), 180-191, 2018
How Multinational Corporations Use Information Technology to Manage Global Operations
J Whitaker, P Ekman, S Thompson
Journal of Computer Information Systems 57 (2), 112-122, 2016
Artificial Intelligence and IT Professionals
S Mithas, T Kude, J Whitaker
IEEE IT Professional 20 (5), 6-13, 2018
How Green Information Technology Standards and Strategies Influence Performance: Role of Environment, Cost, and Dual Focus
TJV Saldanha, S Mithas, J Khuntia, J Whitaker, NP Melville
Management Information Systems Quarterly 46 (4), 2367-2386, 2022
The Role of Economic Development and Firm Internationalization in Internet Business Practices
J Whitaker, NP Melville, RK Plice, J Dedrick
Communications of the Association for Information Systems 27, 611-626, 2010
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